FAQs

If I am not able to pick up my race packet during packet pick-up, can I get it after the race?

No, race packets are only available during the designated times of packet pick-up listed below. You are welcome to send a friend or family member to get your packet for you. All they need is your valid photo ID (or a copy/picture)!

How do I register for the Walking Classic?

Click on the REGISTER NOW link and complete the registration.

How will I receive my race vest and medal?

You can pick up your vest, medal and get a $15 coupon to use on a $40 minimum purchase at Columbus Running Company in Westerville, Ohio during regular business hours from September 8 through September 13, 2020.

Regular business hours are as follows:

Weekdays 10 am - 8 pm

Saturday 10 am - 6 pm

Sunday 12 pm - 4 pm

What if I live too far away to pick up my packet? How can I get it?

Regardless of where you live, we will gladly ship your vest and medal to your home address as indicated on your registration. If you have previously registered as a virtual walker or asked for your items to be shipped and paid the $30 shipping fee, we will refund your money or you may choose to donate the fee to Healthy New Albany, a non-profit organization that supports a food pantry and provides programming and services to those in Central Ohio.

Can I get a refund if I do not wish to complete the Walk virtually?

Unfortunately, no refunds for registration fees can be issued. The expenses for the Walking Classic have already been incurred and with Healthy New Albany being a non-profit organization and suffering a financial loss on this event, issuing refunds would create even greater hardship. We want you to take solace in the fact that we are providing you with a high quality garment that has a retail value that is approximately twice the value of your registration fee.

I originally signed up as a competitor and paid an additional $5. Since there is no in-person race, can I get my $5 refunded?

Yes, we will return your $5 fee if requested. As stated previously we would also graciously welcome your donating the $5 fee to Healthy New Albany.

What do I need to bring to packet pick-up?

A valid driver’s license (copies are accepted) must be presented to receive your packet.  If picking up for others, you must show a valid driver’s license (or a copy) for each person. NO EXCEPTIONS.

Can I transfer my race registration?

No, the Walking Classic has a no bib transfer policy.

Healthy New Albany

c/o New Albany Walking Classic

150 W. Main St, Suite B

New Albany, OH 43054

Tel: 614-685-6343

races@healthynewalbany.org

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